We have an exciting opportunity for an experienced Medical Receptionist to join this small but fast-growing GP practice. The team are like family, and their culture is unmatched. They're progressive and looking for someone likeminded to join the team. A competitive salary is on offer for the right candidate. 

There’s a couple of musts for this role, you must have experience working with Indici, and have previously worked in a GP practice setting. This role is full time, thought we are open to hearing from candidates who are also looking for 3 days too. The hours of work are 8.30-5/5.30pm daily. 

This is a sole charge role on reception. You will be the first point of contact for patients, and you will play a pivotal role in creating a welcoming, professional, and efficient practice environment. If you thrive in a dynamic role and are passionate about delivering exceptional customer service, we want to hear from you! 

Key Responsibilities:

• Greet and welcome all patients and visitors courteously.
• Handle phone calls, message taking, and appointment scheduling promptly and accurately.
• Maintain patient records and ensure details are up-to-date in the system.
• Monitor the waiting area to ensure patient comfort and inform them of any delays.
• Accurately charge patients according to guidelines and process payments.
• Manage patient subsidies and banking reconciliation.

The Ideal Candidate:

• Experience with Indici is essential, as is previous experience working in a GP clinic.
• Clear and friendly communication with patients and team members.
• Exceptional service to patients, ensuring their needs are met with care.
• Efficient management of schedules, records, and tasks.
• Accuracy in all tasks, particularly patient information.
• Ability to handle various tasks effectively.
• Uphold confidentiality and professional standards.

If this like a role you've been looking for, please apply now!